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Mon - Fri 9am to 5pm PST

Moby Wrap Inc.
PO Box 1066
Chico, CA 95927-1066

International Phone: 530-898-8201

After hours? Feel free to leave a
voicemail, email or read our FAQs.

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returns & exchanges

Orders placed after 12 pm PST will be processed the following business day. Expedited shipping services are not available to PO Box addresses. UPS does not deliver or operate on weekends or holidays. Shipping to APO addresses is available.

If you need to return or exchange an item purchased directly from, it must be made within 30 days of purchase. The item needs to be sent back to Moby Wrap Inc. in its original packaging.

To begin the return/exchange process:
Please contact our customer service desk.
888-629-9727 or

Refunds: Your original form of payment will be credited promptly once your package has been received.